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If you provide mobile, broadband, landline or Pay TV services, visit our dedicated website for more information.
We provide a free and impartial service that aims to resolve disputes between consumers and providers in the communications sector.
If you're having issues with your mobile, broadband, landline or pay TV provider, we may be able to help resolve your dispute.
Our simple process makes it easier than ever to raise a dispute with your communications provider:
Step 2
Raise your dispute with us*Step 3
Send us your informationStep 4
We'll review your disputeStep 5
We'll reach a decisionWhat are the possible outcomes of raising your dispute through our service?
Ready to raise your dispute with us?